{"id":21,"date":"2025-02-05T05:57:47","date_gmt":"2025-02-05T05:57:47","guid":{"rendered":"https:\/\/fivearms.com.au\/?page_id=21"},"modified":"2025-02-05T05:57:49","modified_gmt":"2025-02-05T05:57:49","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/fivearms.com.au\/?page_id=21","title":{"rendered":"Shipping, Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our refund and returns policy lasts 30 days from purchase. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Note that gripper packaging is susceptible to damage in the mail and wear or marks on the packaging are not considered damaged goods. We do not offer returns if you have changed your mind.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gift cards and training plans are non-refundable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Larger orders will generally take between 4 to 5 working days to be delivered and smaller orders will generally take between 2 to 3 days. We will use Australia Post unless otherwise specifically mentioned in the product description. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Late or missing refunds<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may not have the stock to exchange your item in which case it will be refunded. Please allow several days for the refund to appear.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To return your product contact us at FiveArmsShop@gmail.com for delivery address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us at FiveArmsShop@gmail.com for questions related to shipping, refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Our refund and returns policy lasts 30 days from purchase. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/fivearms.com.au\/index.php?rest_route=\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fivearms.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fivearms.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fivearms.com.au\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fivearms.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21"}],"version-history":[{"count":1,"href":"https:\/\/fivearms.com.au\/index.php?rest_route=\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":372,"href":"https:\/\/fivearms.com.au\/index.php?rest_route=\/wp\/v2\/pages\/21\/revisions\/372"}],"wp:attachment":[{"href":"https:\/\/fivearms.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}